At Saste Tools, we respect your privacy and are committed to protecting any information you share with us while browsing our website or placing an order. This policy explains what we collect, why we collect it, and how we use it.
1. Information We Collect
When you place an order or contact us, we may collect the following information:
- Your name and WhatsApp number, used to process and communicate about your order
- Email address, if you contact us or submit a review
- Order details such as the product purchased, price, and order date
- Basic technical data such as browser type and general location, collected automatically for site analytics and security
We do not ask for or store sensitive payment information such as full card numbers on our website. All order communication happens directly over WhatsApp.
2. How We Use Your Information
- To process your order and deliver the product/service you purchased
- To communicate with you about your order status, support requests, or offers
- To improve our website, products, and customer experience
- To send optional promotional updates, only if you have opted in (e.g. via browser push notifications)
3. Information Sharing
We do not sell, rent, or trade your personal information to third parties. Your details are only used internally to fulfil your order and provide support. We may share limited information with trusted service providers (such as hosting or analytics providers) strictly to operate the website.
4. Cookies & Analytics
Our website uses cookies and tools such as Google Analytics and Meta Pixel to understand how visitors use the site and to measure the performance of our marketing. This helps us improve the website but does not identify you personally. You can disable cookies through your browser settings at any time.
5. Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You may contact us at any time to ask what information we hold about you, request corrections, or request that we delete your data, subject to any legal or order-record requirements.
7. Children's Privacy
Our services are not directed at children under 13, and we do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions about this Privacy Policy, please reach out to us at contact@sastetools.com or via WhatsApp at +923114078172.